Assertiveness

Assertiveness Skills Training 

Who Would Benefit From The Workshop?

This training is for anyone who is wanting a framework and a toolkit to support them in the process of communicating assertively. It is designed to boost attendees self-esteem and confidence, enabling them to handle difficult and uncomfortable situations in ways that are likely to bring about win-win results for all involved. Participants vary from people who find that they need to be in control, to those that have difficulty speaking up for themselves.

Aims and Objectives

One and two day Assertiveness Skills workshops are available depending on the needs of the group. A one-day workshop is delivered as an introduction to assertiveness skills. Workshops over two-days are more comprehensive providing intense practical guidance. General objectives included in the training are to enable participants to:

  • Define different sytles of behaviour and distinguish between them
  • Recognise the link between assertiveness, confidence and self-esteem
  • Understand the trigger between unassertive behaviours and stress
  • Identify the behavioural styles adopted by themselves and others, in different situations
  • Learn strategies to speak up, and to stand up for themselves
  • Resolve conflict when dealing with difficult people
  • Recognise and understand barriers to assertiveness
  • Adopt assertive techniques to support the process of handling problematic situations
  • Develop positive communication and interpersonal techniqes
  • Establish actions to develop and implement learnings into everyday life